Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Delays Processing Transcription Requests from Conversation Relay Customers With Pii Redaction Enabled
Incident
Report for Twilio
Resolved
The issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled has been resolved.
Update
We identified the cause of the issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the fix. We will provide an update in 2 hours or whenever we get an update.
Update
We identified the cause of the issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the fix. We will provide an update in 1 hour or whenever we get an update.
Update
We identified the cause of the issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the fix. We will provide an update in 1 hour or whenever we get an update.
Update
We identified the cause of the issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the fix. We will provide an update in 1 hour or whenever we get an update.
Identified
We identified the cause of the issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the fix. We will provide an update in 1 hour or whenever we get an update.
Investigating
We are investigating an issue creating a delay in processing transcription request from ConversationRelay customers with PII Redaction enabled. Our Engineers are actively working on the issue. We will provide an update in 2 hours or whenever we get an update.
This incident affected: PROGRAMMABLE VOICE (ConversationRelay).